In the heart of Germany, nestled within the vibrant industrial landscape of Kierspe, lies this state-of-the-art Binks facility. This location has been a beacon of innovation and excellence in powder coating technology for many years, now as part of the globally recognized Binks group. This facility specializes in processing single or multi-component liquid performance materials for bonding, sealing, casting, encapsulation, and surface treatment applications. It is renowned for its proven record of innovative solutions and system integration expertise.
Facility Highlights:
- Global Leader in Sealants & Adhesive Dispensing: Specializing in processing single and multi-component liquid performance materials for various applications like bonding, sealing, casting, encapsulation, and surface treatment.
- Innovative Solutions: Known for introducing numerous groundbreaking solutions in metering and mixing technology over the years.
- Customer-Centric Approach: Strong partnerships with customers, distributors, material suppliers, machine manufacturers, and system integrators ensure tailored, optimal solutions.
- European Powder Demonstration Center: Showcasing advanced capabilities in powder coating technology within an automatic booth system featuring robot demonstrations.
- Expertise in Powder Coating Technology: Renowned for its commitment to customer orientation, partnerships, innovative products, customized solutions, automation, reliable applications, and global service within the powder coating industry.
Address: Waldheimstraße 3, 58566 Kierspe, Germany
Phone Number: +4923596660
Legal:
Geschäftsführer: Dr. Peter Johannes Ripphausen, Peter David White
Amtsgericht Iserlohn HRB 3291 | Steuer-Nr. 332/5771/0395 | UST-IdNr. DE 241 103 870
Sparkasse Kierspe-Meinerzhagen IBAN: DE43 4585 1665 0006 0024 97 | BIC: WELADED1KMZ
J.P. Morgan SE Frankfurt IBAN: DE77 5011 0800 6161 6258 81 | BIC: CHASDEFX
Services & Support at Binks Kierspe Office
Services
Our experts will help you with all questions concerning the application of your coating system.
Send Email Call 49 (0) 2359 666-200
For repair and maintenance of your Binks equipment and components, our competent repair workshop will be pleased to assist you.
Send Email Call 49 (0) 2359 666-0
Our team can examine alternative applications for your surface finishing tasks under production conditions.
Send Email
Whether for entire systems or individual components - our maintenance contracts guarantee you favourable maintenance and a fast replacement service.
Send Email Call 49 (0) 2359 666-200
Contact
Get in touch with our Customer Service in Kierspe, Germany.
Send Email Call 49 (0) 2359 666-400
Thanks to our global dealer network, we can provide you with fast and personalised advice
Find a Distributor
Do you need help with servicing? Then take a look here for a service partner.
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Downloads
Do you need repairs or maintenance? Complete this form and send it to our service team by e-mail. They will take care of your request as quickly as possible.
Download German Version Download English Version
Please refer to the following document for the general conditions for the installation of your system.
Download German Version Download English Version
Quality and Certification
FAQ
When the spare parts consignment is delivered, notice any external damage to the parcel. Refuse to accept the parcel or report the damage to the deliverer. When unpacking the goods, check for recognisable material defects or if you have ordered the wrong spare part, please inform us as soon as possible. Please also note our terms of delivery.
Contact Competence Centre Spare Parts and Service Enquiries:
Phone: +49 2359-666-0
spareparts.rt@binks.com
info.rt@binks.com
Spare parts are an integral part of a dosing system. They are part of its basic equipment – without them, operation is not possible. Spare parts are for example: servo and air motors etc. Wear parts are all components that come into contact with material and wear out during normal use.
In our online shop you will find all common items. You can easily identify the spare part you need here. Have the article number of the item or its article description ready. To help you find the right spare part quickly, you can search for these attributes.
If you have any questions about spare parts, please do not hesitate to contact our customer service.
Contact Technical Support
Phone: +492359 666-200
CustomerService.rt@binks.com
In the event of a warranty claim, there are of course no shipping costs. For repairs after the warranty has expired, 1.5% of the order value, but at least 5.00 euros (incl. VAT) will be charged within Germany. For repairs outside Germany within the EU, 2.5% of the order value, but at least 5.00 euros (incl. VAT) will be charged.
For standard components, you will usually receive the repaired device back after three to a maximum of six weeks. For special components, you should expect a repair time of four to a maximum of eight weeks.
For standard components, you will usually receive the repaired device back after three to a maximum of six weeks. For special components, you should expect a repair time of four to a maximum of eight weeks.
After a chargeable repair, you are entitled to a one-year guarantee. Wearing parts are excluded.
The warranty on new systems is twelve months. Customers also receive this guarantee on repaired dosing systems.
The prices for maintenance depend on the work involved. Therefore, no generalised statement can be made.
For further information, please contact our customer service hotline:
Phone: +49 2359 666-200
If the system issues a fault, it is important to know what needs to be done. Trained personnel are therefore very important. Open the operating instructions for the system and check the procedure on the ‘Measures to be taken in the event of a fault’ page. Please follow the safety instructions step by step.
If you require technical assistance or a service technician, please contact our customer service department:
Contact technical support
Phone: +49 2359 666-200
CustomerService.rt@binks.com
